The Basics of Customer Care

November 25, 2009

in Home Maintenance

Lennar HomeownersWhen you have questions or concerns about your new Lennar home, who should you call? What is considered an emergency? How about items that are not covered under your warranty?

This section of the Lennar Home Care Video explains how to contact your Lennar Customer Care Team, whether online, over the phone, via mail or fax. You will also learn about emergency procedures, including what is considered an emergency, who to contact, and how to proceed. Finally, some items are not covered under Lennar’s warranty. What are these items, why aren’t they covered and what you should do if you notice an issue? Click here to view this 4-minute video to learn more about these topics.

As always, if you need help or have a question about your home, please contact our Lennar Customer Care Team for assistance.

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