LENNAR CARES » About Lennar

Lennar Launches New Website Highlighting “PowerSmart” Homes

Lennar — Mon, 15 Mar 2010 15:28:51 +0000

To coincide with the introduction of our PowerSmart homes, Lennar has launched a new website to inform our Customers about Lennar’s overall commitment to green homebuilding, along with details of PowerSmart homes as they are introduced in Lennar markets across the nation. Designed as a supplemental microsite to the company’s main Lennar.com website, LennarPowerSmart.com features green living tips, information and resources about green technology and homebuilding, and a continuously expanding library of “going green” videos. Watch the United States map turn green as PowerSmart homes are introduced in more Lennar homebuilding markets, and discover how the PowerSmart home by Lennar is designed to save homeowners money, while empowering them to help save the environment. [Click here to visit LennarPowerSmart.com]

Lennar Launches New Mobile Version Of Lennar.com

Lennar — Thu, 20 Aug 2009 16:44:33 +0000

Lennar recently announced that it has launched a mobile version of its website. This will allow visitors to quickly and easily access the same community and home information from the main website on their mobile device. Customers can now call Lennar communities and UAMC financial services locations instantly by using click-to-call phone number links, and they can submit requests for service, contact their Customer Care team, and access other information through the mobile site. To visit Lennar’s new convenient mobile website from your mobile device browser, go to http://m.lennar.com/.

Do You Need Help With Your Home?

Lennar — Fri, 10 Jul 2009 22:12:29 +0000

At Lennar, our Customer Care Program is a reflection of our ongoing commitment to homeowner satisfaction. Whether you have a question about a product in your home, require warranty information, or have an item you would like for us to review, we are here for you.

If you have a concern about your Lennar home and need assistance, please let us know. We will respond to you and ensure that the appropriate local personnel are made aware of your needs.

If you have an emergency that requires immediate attention, please click here for our emergency procedure and contact information.

For a regular request, please feel free to contact us using one of the methods below:

Online:	Click here
By Phone:	(800) 532-6993
By E-mail:	lennarcares@lennar.com
By Regular Mail:	Lennar Corporation 700 NW 107th Avenue Miami, Florida 33172

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Announcing Rialto Capital Management LLC

Carter — Mon, 06 Jul 2009 19:21:44 +0000

Rialto is a private real estate investment management company focused on distressed real estate asset investment, management and workouts. Rialto was founded in 2007 by Jeffrey P. Krasnoff, the former chief executive officer of LNR Property Corporation, which during his tenure, was one of the nation’s largest purchasers and special servicers of CMBS. The Rialto senior management team brings, on average, over 20 years of broad experience in residential and commercial real estate investment, finance, development and management, with a particular emphasis on turnaround situations, particularly during previous real estate market downturns in the United States and overseas. A majority of the management group of Rialto also spent a portion of their careers working in the housing and related finance businesses at, or in partnership with, homebuilder Lennar Corporation. For more information you can check out their website at: http://rialtocapital.com/

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Lennar's Customer Care

Lennar — Thu, 25 Jun 2009 00:22:50 +0000

At Lennar, we take the job of building homes seriously, and we take pride in the fact that over the last five decades, hundreds of thousands of families have trusted us to build their homes.

Standing behind each and every home we build is as important to us as providing the exciting designs, quality features, and unparalleled value that set us apart from other builders. At Lennar, we truly believe in our people, our processes, and our products – that is why we provide our homeowners with one of the best customer care programs available.

We stay committed to you well after you have moved in to your new home. During your first year of home ownership, we will schedule a few pre-planned visits to your home to answer questions, ensure that your home is operating properly, and to take care of any outstanding warrantable items.

Our customer care program is designed to give you peace of mind and to make sure that your home is operating up to your standards… and ours. If you follow a regular homeowner maintenance plan in addition to our pro-active program to care for your home, you will reap the benefits for years to come.

Know Your Lennar Home Team

Lennar — Thu, 25 Jun 2009 00:15:59 +0000

Who’s Who – And What They’ll Do For You

Throughout the process of purchasing, building, moving into and living in your new Lennar home, you will encounter Lennar Associates from various realms of our business. Our team of dedicated Associates work with you every step of the way, making sure that your experience with Lennar leaves you feeling Tickled, Delighted, and Happy.

Here are brief descriptions of the team members our Customers come in contact with:

New Home Consultant

Your New Home Consultant is the Lennar Associate who helps to guide you through the process of purchasing your new home.
There are many details involved in the home buying process, and it can sometimes seem like an overwhelming task. Your New Home Consultant is there for you to answer questions, give advice, and act as your liaison with the rest of the Lennar team.
Your New Home Consultant remains your primary point of contact throughout the process, until you close on your new home. At closing, the Lennar Customer Care Team will step in to assist you with any items that may arise as you begin life in your new Lennar home.

Construction Manager

Your Lennar Construction Manager oversees all aspects of the construction process.
Your Construction Manager works with all of our Trade Partners to ensure that your new Lennar home is constructed according to the procedures and processes that we have put in place.
Your Construction Manager coordinates all of the activities surrounding the building of your new Lennar home, including product, labor, permits, and scheduling.
In some cases, your Construction Manager remains your primary contact for any items that may arise after you close on your home. But in most cases, the Customer Care Team is your main point of contact once you move in.

Customer Care

Once you have closed on your new Lennar home, another group of Associates is available to assist you. The Customer Care Team is comprised of many individuals, some in the Lennar office and others in our communities.
Homeowners are able to access a Customer Care Request Form via http://www.lennar.com, making it easy to submit any items you would like reviewed.
You will also find the contact information for our Customer Care departments listed on our Lennar website, if you would like to contact them directly with any questions or concerns you may have.
Our Customer Care Team is also available to answer questions on maintaining your new home, and will explain or demonstrate the functionality of various items throughout your home.

Trade Partners

Trade Partners are those companies that Lennar works with to bring materials and labor to the construction process.
During different stages of the construction process, various Trade Partners are assigned to complete the work on your home in their area of specialization, such as drywall, painting, or flatwork.
As your home progresses toward completion, materials are shipped from our manufacturing Trade Partners to ensure that the proper materials are available for each stage of construction.